Lead Automation · CRM Lifecycle · AI-Embedded Workflows
I design and implement end-to-end automation systems that remove friction from sales and operations. These systems are built to handle growth — more leads, more conversations, more complexity — without adding manual work or breaking processes. This isn't task automation. It's system architecture.
Growth was being generated at the top of the funnel and lost everywhere else. The infrastructure wasn't built to capture what marketing was producing.
This isn't a surface issue — it's infrastructure. Patching individual symptoms without solving the underlying system guarantees the problem returns.
CRM, comms, booking, and reporting operated independently. No data flow, no automation, no unified view of the customer journey across the full lifecycle.
Sales and marketing teams were following up manually, sporadically. High-intent leads cooled before they reached the right touchpoint.
No attribution. No conversion data by channel. Leadership couldn't identify what was working or where investment should go.
Growth was campaign-dependent — not system-driven. Strong months followed by quiet ones, with no structural mechanism to maintain momentum.




Mapped the complete lifecycle from lead acquisition to client retention — identifying every drop-off, delay, and missed revenue opportunity in the existing system.
Rather than building campaigns, engineered the system that campaigns run through — pipelines, workflows, and automation logic designed for scale without added headcount.
AI is embedded directly into the workflows — not layered on top. AI agents handling conversations, real-time lead qualification, AI-generated follow-ups based on context and intent.
Lead capture, missed-call callbacks, multi-channel nurture sequences, and retargeting workflows across Meta & Instagram — all connected under one attribution layer.
End-to-end automation systems architected to turn complexity into momentum — AI embedded directly into every workflow, not layered on top.
Intelligent lead routing, CRM architecture, and full lifecycle management. Every lead captured, structured, and moved through the pipeline automatically — no manual sorting.
AI generates personalised follow-up content in real time based on lead source, intent signals, and conversation history. Sequences run automatically across SMS, email, and voice.
Full-funnel attribution connecting ad spend to closed revenue. Dashboards updated in real time — channel performance, cost per acquisition, and pipeline velocity all visible in one place.
Missed-call text-back, Facebook lead form processing, Instagram DM automation, and appointment booking — all orchestrated from a single workflow layer.
GHL pipeline configuration — multi-stage lead lifecycle with automated stage progression and trigger-based actions
Lead nurture automation — AI-personalised sequences across SMS, email, and voice with intent-based branching
Live workflow demo — full end-to-end automation from lead capture to CRM update to follow-up assignment
Attribution dashboard — channel performance, cost per acquisition, and revenue by source in real time
Revenue reporting view — pipeline velocity, conversion rates, and MRR trend across all active campaigns
SMS sequence builder — intent-triggered message chains with personalisation tokens and reply detection
Conversion funnel view — stage-by-stage drop-off analysis with automated re-engagement triggers
Campaign ROI dashboard — spend vs revenue attribution per channel with cost-per-acquisition metrics
Appointment pipeline — booked, confirmed, and no-show tracking with automated follow-up sequences
Lead scoring engine — behavioural signal weighting with automated routing to high-intent sequences




"This is the difference between a marketing strategy and a revenue system — one produces results when it runs; the other produces results while you sleep."
Every system starts with one conversation. Book a free 30-minute strategy call — we'll map exactly what needs to change in your business.