SaaS Infrastructure Agencies & SaaS Providers

A Multi-Tenant AI Dashboard That Turns Voice Agent Operations Into a Scalable Platform

Vapi · GoHighLevel · Make.com · Real-Time Analytics

Fragmented analytics, manual tracking, no client visibility, and onboarding overhead that breaks down beyond 30 clients. We built a multi-tenant AI dashboard that transforms voice agent operations into a scalable, white-label platform capable of supporting 100+ clients.

Book a Strategy Call
A Multi-Tenant AI Dashboard That Turns Voice Agent Operations Into a Scalable Platform
Vapi
GoHighLevel
Make.com
Vapi · GoHighLevel · Make.com
Product Type
SaaS Platform
Target Scale
100+ clients
Primary Tech
Vapi + GoHighLevel
Demo
Live available
[ The Challenge ]

The problem was systemic —
not superficial.

Fragmented analytics, manual tracking, no client visibility, and onboarding overhead that breaks down beyond 30 clients.

This isn't a surface issue — it's infrastructure. Patching individual symptoms without solving the underlying system guarantees the problem returns.

Stack
Vapi
GoHighLevel
Make.com

No client-level visibility

Agency operators running voice agents for multiple clients had no centralised view of performance. Each client required separate logins, manual exports, and custom reporting — every time.

Manual performance tracking

Call volume, answer rates, conversion data, and agent scores were compiled manually. The process was slow, error-prone, and impossible to scale beyond a handful of clients.

Onboarding bottleneck

Every new client required significant manual setup. Workflows, agent configuration, and reporting were rebuilt from scratch — creating a hard ceiling on how many clients the agency could support.

No white-label capability

The existing stack had no ability to present a branded, client-facing dashboard. Clients saw raw tool interfaces — undermining the premium positioning of the service.

[ Our Approach ]

Systematic. Deliberate. Built to last.

01

Platform Architecture Design

Designed a multi-tenant data model with client-level isolation — each client sees only their data, with full white-label branding and agency-level admin controls.

02

Vapi & GHL Integration Layer

Built a real-time integration layer pulling call data, agent performance, and CRM updates from Vapi and GoHighLevel — normalised into a unified schema for dashboard rendering.

03

Real-Time Analytics Engine

Implemented a real-time analytics pipeline covering call volume, answer rate, conversion rate, agent performance scores, and revenue attribution — all updating live without manual refresh.

04

Automated Onboarding Workflows

Built Make.com onboarding flows that provision client workspaces, configure agent templates, and generate initial dashboards automatically — reducing client onboarding from days to hours.

[ The Solution ]

Built to run without us in the room.

A multi-tenant SaaS dashboard that turns voice agent operations into a scalable, white-label platform.

01

Multi-Tenant Dashboard

Agency operators manage all clients from a single admin view. Each client accesses a branded dashboard showing only their performance data — fully isolated and white-label ready.

02

Real-Time Analytics

Call volume, answer rate, conversion rate, and agent performance scores updated in real time. No manual refreshes, no exports, no compilation — live data always available.

03

Automated Client Onboarding

Make.com workflows provision new client workspaces automatically — agent templates, dashboard configuration, and initial data sync completed in hours, not days.

04

Revenue Attribution Layer

Full attribution connecting AI agent interactions to closed revenue. Pipeline value, conversion rates, and ROI by agent visible across all clients simultaneously.

Stack: VapiGoHighLevelMake.comReactNode.jsPostgreSQL
[ The Work ]

Screenshots from the build.

stunn.io
Platform demo walkthrough — multi-tenant admin view, client dashboards, and real-time analytics in action

Platform demo walkthrough — multi-tenant admin view, client dashboards, and real-time analytics in action

stunn.io
Multi-tenant overview — all client workspaces visible from the agency admin panel with live performance summaries

Multi-tenant overview — all client workspaces visible from the agency admin panel with live performance summaries

stunn.io
Client metrics panel — call volume, answer rate, conversion rate, and agent scores for a single client

Client metrics panel — call volume, answer rate, conversion rate, and agent scores for a single client

stunn.io
Real-time analytics — live dashboard updating with call data from Vapi and CRM events from GoHighLevel

Real-time analytics — live dashboard updating with call data from Vapi and CRM events from GoHighLevel

stunn.io
Call scoring dashboard — AI agent performance evaluation with quality metrics and improvement recommendations

Call scoring dashboard — AI agent performance evaluation with quality metrics and improvement recommendations

stunn.io
Revenue attribution panel — call-to-close pipeline with revenue by agent, campaign, and time period

Revenue attribution panel — call-to-close pipeline with revenue by agent, campaign, and time period

stunn.io
Client onboarding tracker — setup progress per account with integration status and go-live countdown

Client onboarding tracker — setup progress per account with integration status and go-live countdown

stunn.io
Billing and usage overview — per-client call volume, cost breakdown, and subscription tier management

Billing and usage overview — per-client call volume, cost breakdown, and subscription tier management

[ Results & Impact ]

From manual ops to a scalable SaaS platform — supporting 100+ clients with real-time intelligence.

100+
Client Scalability
From 30 to 100+ supported
Real-time
Analytics
Live performance data
Live
Demo Available
Fully functional
White-label
Branding
Client-facing dashboards
Auto
Onboarding
Hours not days
Full
Attribution
Agent → Revenue
Platform scaled from 30 to 100+ client capacity without additional operational overhead
Real-time analytics eliminated manual reporting — live data available to all stakeholders
Automated onboarding reduced client setup from days to hours
White-label dashboard deployed with agency branding for premium client experience
Full revenue attribution connecting AI agent performance to closed pipeline value
[ Work Showcase ]

A closer look at delivery.

stunn.io

"A product built for 30 clients will break at 31. A platform built for 100+ doesn't require more people — it requires better architecture."

[ Ready to Build ]

Want results like these?

Every system starts with one conversation. Book a free 30-minute strategy call — we'll map exactly what needs to change in your business.

Book a Strategy Call Send a Message
Free 30-min call
No commitment
Clear next steps

More Case Studies