Last updated: 13 April 2026 · Effective immediately for new engagements.
By engaging Stunn.io for any service, you agree to these Terms & Conditions in full. Please read them carefully. If you do not agree, do not proceed with any engagement.
Stunn.io ("the Agency") provides revenue operations, automation systems, AI voice agents, CRM build-outs, and related consulting services as agreed in individual project scopes of work ("SOW").
All deliverables, timelines, and acceptance criteria are defined within each SOW. If no SOW exists, the Agency's standard project terms apply.
The Agency reserves the right to decline, suspend, or terminate services at its discretion with 14 days written notice, except in cases of material breach by the client.
A non-refundable onboarding deposit (typically 50% of the project fee) is required before work commences. The remaining balance is due upon project delivery or per milestones defined in the SOW.
Retainer agreements are billed monthly, in advance, on the 1st of each calendar month. Late payments incur a 2% monthly interest charge after 14 days.
All prices are quoted in USD and exclude applicable taxes unless stated otherwise. The client is responsible for any local or international taxes arising from the engagement.
Onboarding deposits are non-refundable once work has commenced. If the Agency fails to deliver agreed services within a mutually agreed extended deadline, a partial refund may be issued at the Agency's sole discretion.
Completed milestone payments are non-refundable. Disputes must be raised in writing within 7 days of the relevant milestone delivery.
Upon receipt of full payment, clients own all custom deliverables created specifically for their project, including automation workflows, CRM configurations, and written copy.
The Agency retains ownership of its proprietary frameworks, templates, methodologies, tools, and underlying code libraries. Clients receive a perpetual, non-transferable licence to use these components within their own business.
The Agency reserves the right to reference the client's company name, logo, and project outcomes in its portfolio, case studies, and marketing materials, unless the client requests otherwise in writing.
Both parties agree to treat as confidential any non-public business information disclosed during the engagement. This obligation survives termination of the agreement for 2 years.
The Agency will not disclose client data to third parties except as required to deliver the services (e.g., third-party platform providers) or as required by law.
The Agency's total liability for any claim arising from the services shall not exceed the total fees paid by the client in the 3 months preceding the event giving rise to the claim.
The Agency is not liable for indirect, incidental, or consequential damages, including lost revenue, lost profits, or data loss, even if advised of the possibility of such damages.
The Agency is not responsible for outages, policy changes, or service disruptions caused by third-party platforms (e.g., GoHighLevel, Make.com, Vapi, Replit).
Parties agree to attempt good-faith resolution of any dispute within 30 days before pursuing formal proceedings.
These Terms are governed by the laws of the jurisdiction in which Stunn.io is registered. Any unresolved disputes shall be subject to binding arbitration in that jurisdiction.
The Agency may update these Terms at any time. Clients will be notified via email at least 14 days before material changes take effect. Continued use of services after the effective date constitutes acceptance.
For questions about these Terms, contact us at: hello@stunn.io
Stunn.io — Revenue & Automation Systems Agency